Privacy Policy

At MegaCookies, we’re committed to protecting your privacy and handling your personal information with care. This Privacy Policy outlines how we collect, use, and protect your data in accordance with the New Zealand Privacy Act 2020.
 

1. What We Collect

We may collect the following personal information:

• Your name, email address, phone number, and delivery address

• Purchase history and preferences

• Website usage data (e.g. pages visited, time on site)

• Payment details (processed securely via third-party providers)

We collect this information when you:

• Place an order

• Sign up for our newsletter

• Contact us via email or our website

• Browse our website (via cookies and analytics tools)

• 2. Why We Collect It

  We use your information to:

• Process and deliver your orders

• Communicate with you about your purchases or queries

• Improve our website and customer experience

• Send you updates or promotions (only if you opt in)
  Meet our legal obligations
   

  3. Sharing Your Information

  We do not sell your personal information. We may share it with:

• Trusted service providers (e.g. payment processors, couriers)

• Government agencies if required by law

• Our cloud storage or IT providers (some may be overseas, but we ensure they meet NZ privacy standards)
   

  4. Your Rights

  Under the Privacy Act 2020, you have the right to:

• Access and correct your personal information

• Request deletion of your data (where appropriate)
  Opt out of marketing communications at any time

• To exercise these rights, email us at sales@popped.co.nz
   

  5. Cookies & Analytics

  We use cookies to:

• Remember your preferences

• Track website performance and improve functionality
  Deliver a smoother shopping experience

• You can manage or disable cookies in your browser settings.
   

  6. Data Security

  We take reasonable steps to protect your information using secure servers, encryption, and access controls. However, no online system is 100% secure, so we encourage you to take precautions too.

  7. Overseas Data Transfers

  Some of our service providers may store or process data outside New Zealand. We ensure they meet comparable privacy protections as required under the Privacy Act 2020.

  8. Changes to This Policy

  We may update this policy from time to time. Any changes will be posted on this page with the updated date.

  9. Contact Us

  If you have any questions or concerns about your privacy, please contact us at:

  📧 sales@popped.co.nz

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